Privacy policy.

At THE CONVIVIAL we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, email address, phone number, and mailing address.

Enrollment Information: Academic background, age, and preferences for courses.

Payment Details: Credit/debit card information and billing address for processing payments.

Usage Data: IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

The information we collect is used for:

Processing your course registration and payments.

Communicating with you about courses, events, and updates.

Enhancing our website and user experience.

Complying with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following scenarios:

With Service Providers: For payment processing, email communication, or hosting services.

For Legal Obligations: To comply with applicable laws, regulations, or court orders.

With Your Consent: If you explicitly agree to share your information with third parties.

4. Data Protection

We implement strict security measures to safeguard your personal information, including encryption and secure servers. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to collect usage data and remember your preferences.

Types of Cookies We Use:

Necessary cookies for website functionality.

Analytics cookies for tracking and improving website performance.

Managing Cookies: You can disable cookies in your browser settings, but this may affect your website experience.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your information.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18 without parental consent. If we become aware that we have collected such information, we will take immediate steps to delete it.

8. Your Rights

As a user, you have the right to:

Access and request a copy of your personal information.

Correct or update inaccurate or incomplete data.

Withdraw your consent for data processing.

Request the deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at [Insert Contact Email].

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. Please review this page periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: administration@theconvivial.com

Phone: (+65) 80680370

Address: 266C Joo Chiat Road Singapore 427520

Effective Date: 06 December 2025